A man calls SEF to get more information about the process of obtaining permanent residency in Portugal.
Pedido De Informações Ao SEF
SEF Information Request
No Balcão da Operadora
At the Service Provider's Counter
Follow along as Abel signs up for a new cell phone and internet plan.
Uma Senhoria Inesperada
An Unexpected Landlady
Joaquim finds a room to rent after a conversation with his friend Joana.
Um Investimento a Não Perder
An Investment Not to be Missed
Carlos tells Rute about a beautiful home in Sintra that is a bit out of her price range.
Uma Carta Enviada Ao Engano
A Letter Sent By Mistake
Mauro is panicking after mistakenly sending a private letter to his mother!
Crime e Segurança em Portugal
Crime and Security in Portugal
Learn the basics of how crime and security are managed in Portugal, one of the most peaceful countries in the world.
Visita ao T4
Visit to the 4-Bedroom Apartment
Gaspar views a 4-bedroom flat that is for sale in his favourite neighbourhood. He is pleasantly surprised by everything it has to offer.
Apoio Ao Cliente
Customer Support
João calls the gas company’s customer service line after waiting all morning for a technician to show up.
Cristina Abre Uma Conta
Cristina Opens an Account
Cristina opens her first bank account in Portugal.
Retido Na Alfândega
Held at Customs
Maria’s aunt mailed her a gift, but it is being held at customs. Follow along as she navigates the process of retrieving her package from the customs facility.
A Dona Inês Vai ao Banco
Dona Inês Goes to the Bank
Dona Inês notices some extra charges on her bank statement. Find out what happens when she goes to the bank to sort out the issue.
Uma Mudança Para Lisboa
A Move to Lisbon
Louis replies to an email to update his friend on some exciting changes in his life.
A Encomenda Impossível de Levantar
The Impossible to Pick-up Order
Sónia goes to the post office to pick up an order after receiving a delivery notice in her mailbox.
Uma Ida ao Banco
A Trip to the Bank
Mário goes to the bank to deposit some money and decides to make a long-term investment.
No Posto dos Correios
At the Post Office
Abel goes to the post office to send a letter to someone in Lisbon. Will he choose regular mail or blue mail?