Lúcia has a problem with a cake she bought, so she returns to the shop to file a complaint!
Maria’s aunt mailed her a gift, but it is being held at customs. Follow along as she navigates the process of retrieving her package from the customs facility.
Dona Inês notices some extra charges on her bank statement. Find out what happens when she goes to the bank to sort out the issue.
A man goes to a computer repair shop after encountering an error on his laptop. Will the technician be able to recover his files?
Dissatisfied with his mobile phone service, Ricardo calls the operator to file a complaint!
Sónia goes to the post office to pick up an order after receiving a delivery notice in her mailbox.
Ana is trying to get to Coimbra for an important business meeting. Will her train ever arrive?
Follow Manuel as he goes through the check-in process at the airport before his flight to Rome.
Manuel goes to the bookstore to look for some books for his trip to Italy. Find out what he bought!
Isabel goes to the bookstore to purchase a book by her favorite author.
A man goes to a store to buy some clothes. Will the saleswoman find everything he wants in the right size?
Luís and Maria decide to go out for dinner in a fancy restaurant without making a reservation. Learn some useful phrases for ordering food in a restaurant and discover some popular Portuguese dishes.
Dona Gertrudes, a retired 65-year-old woman, has just a received a surprisingly large bill from her gas company. Upset and nervous, she attempts to sort the matter out on the phone.
Eduarda, the mechanic, deals with a customer who thinks he knows exactly what’s wrong with his car… when in fact, the biggest problem might just be the driver! (Special guest: Eliana Silva)
Menus might be missing at this restaurant’s table, but a courteous waiter is eager to keep a new customer satisfied.
Joel goes to the Cinema and is faced with various decisions… Let’s see whether his Portuguese skills are up to the challenge!
With the help of a competent sales assistant, a man looks for the right suit to renew his wardrobe.
After exploring all the options, a customer finds the perfect suit and shoes.
A fed-up sales assistant gets even crankier when a customer comes in looking for a deal.
A hopelessly late traveler finds no sympathy from a bus station’s ticket seller, as he tries to find a way to his destination.
A customer’s quest for the perfect dress ends dramatically after the sales assistant gives her some bad news.
Hugo wants to surprise his wife with the perfect gift from the jewellery store.
A young man gets an unexpected reality check after trying to pretend to be someone he’s not.
Salvador and Mariana (– no, Adriana! –) visit a hair salon to freshen up their looks, but quickly find themselves in a hairy situation! In this episode, you’ll learn lots of new vocabulary and expressions that should come in handy the next time you find yourself going under the scissors…