Customer Service

Follow along as Abel signs up for a new cell phone and internet plan.

A woman goes to a clothing boutique and asks for some help finding the perfect dress.

Follow Anabela as she orders various cuts of meat from the butcher.

João calls the gas company’s customer service line after waiting all morning for a technician to show up.

Ana visits a bookstore to find a book for her teenage daughter.

Cristina opens her first bank account in Portugal.

Lúcia has a problem with a cake she bought, so she returns to the shop to file a complaint!

Maria’s aunt mailed her a gift, but it is being held at customs. Follow along as she navigates the process of retrieving her package from the customs facility.

Dona Inês notices some extra charges on her bank statement. Find out what happens when she goes to the bank to sort out the issue.

A man goes to a computer repair shop after encountering an error on his laptop. Will the technician be able to recover his files?

Dissatisfied with his mobile phone service, Ricardo calls the operator to file a complaint!

Sónia goes to the post office to pick up an order after receiving a delivery notice in her mailbox.