A tenant calls her landlord to report a problem in the kitchen.
Cozinha Inundada
Flooded Kitchen
Passa-se Cá um Briol
It's Very Cold in Here
Rodrigo complains to Adelaide about how cold their home is. Familiarize yourself with a number of reflexive verbs throughout the dialogue.
Apoio Ao Cliente
Customer Support
In today’s Listening Practice episode, João finally gets through to a customer support agent at the gas company, after waiting all morning for their technician to show up.
Primeira Vez Em Portugal
First Time In Portugal
A tourist and his partner arrive in Lisbon. Follow along as they get help buying SIM cards for their cellphones.
No Balcão da Operadora
At the Service Provider's Counter
Follow along as Abel signs up for a new cell phone and internet plan.
Apoio Ao Cliente
Customer Support
João calls the gas company’s customer service line after waiting all morning for a technician to show up.
Dona Gertrudes e a Conta do Gás
Dona Gertrudes and the Gas Bill
Dona Gertrudes, a retired 65-year-old woman, has just a received a surprisingly large bill from her gas company. Upset and nervous, she attempts to sort the matter out on the phone.