António A
Marina- Empregada: Bom dia. Employee: Good morning.
- Mário: Bom dia. Mário: Good morning.
- Empregada: Como é que está o senhor? Employee: How are you?
- Mário: Tudo bem, obrigado. E a senhora? Mário: I'm fine, thanks. What about you?
- Empregada: Também estou bem, obrigada. De que forma é que eu poderei ajudar? Employee: I'm fine too, thank you. How can I help? [In what way can I help?]
- Mário: Eu sou vosso cliente, sendo que tenho uma conta à ordem no vosso banco e pretendia fazer um depósito. Mário: I am your client, and I have a checking account (current account) with your bank and wanted to make a deposit.
- Empregada: Com certeza. Eu vou precisar que me confirme alguns dados de segurança. Employee: Certainly. I will need you to confirm some security information.
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Vocabulary
assinarto sign o bancobank cadaeach, every compensarto compensate, make up for, offset, pay off curtoshort, low masc. sing. os dadosdata, details, personal information o depósitodeposit, tank, container, compartment enquantowhile, as long as, whereas a escolhachoice o formulárioform garantirto guarantee, assure, ensure, make sure investirto invest O montantetotal PacotesPackages o prazodeadline RendimentoReturn (on investment) resgatarto redeem a segurançasecurity, safety ÓtimoGreat
Expressions
Como é que está?How are you?(formal) De que forma é que eu poderei ajudar?How can I help you? a conta à ordemchecking account, current account Como é que está?How are you? Não há problemaNo problem
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Comments
Certamente a menina é linda, mas o investimento ……….. mmmmmm ?! Cuidado com um rosto bonito!
Concordo!
Bom dia. Being American, one of the hardest parts about learning European languages is that the salutations bom dia etc. are necessary and expected before you jump in and ask a question. But in several episodes, formal situations where the empregado and the client/customer don’t seem to know each other, they ask each other how they are doing. This seems very U.S. I have lived in several European countries and people who do not know each other would never ask how’s it going, how are you doing. Is this common in Portugal? Glenn
Olá, Glenn. I’ve always lived in the Greater Lisbon area, and even here, what I personally find is that if you seem easily approachable, employees make conversation more often than you might expect. Usually not in a “how are you?” kind of way if you’re not familiar to them, but by commenting on something you’re buying, something happening around you (traffic, weather, other customer making a scene…), etc. In any case, in general, I would say a polite “bom dia/tarde/noite” is just about all that is expected.