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Uma Ida ao Banco

A Trip to the Bank

Uma Ida ao Banco

A Trip to the Bank

Mário goes to the bank to deposit some money and decides to make a long-term investment.

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  • 00:00:03Empregada: Bom dia. Employee: Good morning.
  • 00:00:04Mário: Bom dia. Mário: Good morning.
  • 00:00:06Empregada: Como é que está o senhor? Employee: How are you?
  • 00:00:08Mário: Tudo bem, obrigado. E a senhora? Mário: I'm fine, thanks. What about you?
  • 00:00:11Empregada: Também estou bem, obrigada. De que forma é que eu poderei ajudar? Employee: I'm fine too, thank you. How can I help? [In what way can I help?]
  • 00:00:16Mário: Eu sou vosso cliente, sendo que tenho uma conta à ordem no vosso banco e pretendia fazer um depósito. Mário: I am your client, and I have a checking account (current account) with your bank and wanted to make a deposit.
  • 00:00:23Empregada: Com certeza. Eu vou precisar que me confirme alguns dados de segurança. Employee: Certainly. I will need you to confirm some security information.
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assinarto sign o bancobank cadaeach, every compensarto compensate, make up for, offset, pay off curtoshort, low masc. sing. os dadosdata, details, personal information o depósitodeposit, tank, container, compartment enquantowhile, as long as, whereas a escolhachoice o formulárioform garantirto guarantee, assure, ensure, make sure investirto invest O montantetotal PacotesPackages o prazodeadline RendimentoReturn (on investment) resgatarto redeem a segurançasecurity, safety ÓtimoGreat
Expressions
Como é que está?How are you?(formal) De que forma é que eu poderei ajudar?How can I help you? a conta à ordemchecking account, current account Como é que está?How are you? Não há problemaNo problem
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Comments

  • Bom dia. Being American, one of the hardest parts about learning European languages is that the salutations bom dia etc. are necessary and expected before you jump in and ask a question. But in several episodes, formal situations where the empregado and the client/customer don’t seem to know each other, they ask each other how they are doing. This seems very U.S. I have lived in several European countries and people who do not know each other would never ask how’s it going, how are you doing. Is this common in Portugal? Glenn

    • Olá, Glenn. I’ve always lived in the Greater Lisbon area, and even here, what I personally find is that if you seem easily approachable, employees make conversation more often than you might expect. Usually not in a “how are you?” kind of way if you’re not familiar to them, but by commenting on something you’re buying, something happening around you (traffic, weather, other customer making a scene…), etc. In any case, in general, I would say a polite “bom dia/tarde/noite” is just about all that is expected.

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